Cookie Policy

1. Introduction

This Cookie Policy explains how Superdocs OÜ ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This policy should be read together with our Privacy Policy and Terms & Conditions.

By using our website, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferences and actions, which can improve your browsing experience and help us understand how our website is used.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

Session Cookies: Temporary cookies that expire when you close your browser
Security Cookies: Help protect against security threats and ensure safe browsing
Cookie Consent: Remember your cookie preferences and consent choices
Form Data: Temporarily store form information during submission

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

Website Analytics: Collect anonymous information about page visits and user behavior
Performance Monitoring: Help us identify and fix technical issues
Usage Statistics: Understand which pages are most popular and useful
Error Tracking: Help us improve website functionality

3.3 Functional Cookies

These cookies enhance your experience by remembering your choices:

Language Preferences: Remember your language selection
Display Settings: Remember layout and display preferences
Form Preferences: Remember information you've entered in forms
Navigation History: Help with site navigation and return visits

3.4 Marketing and Targeting Cookies (Optional)

These cookies may be used with your consent for:

Interest-Based Content: Show relevant educational content
Social Media Integration: Enable sharing on social platforms
Communication Tracking: Measure effectiveness of our communications
Personalization: Customize content based on your interests

4. Third-Party Cookies

We may use third-party services that set their own cookies, including:

Google Analytics: For website analytics and performance measurement
Social Media Platforms: For social sharing and integration features
Communication Tools: For chat, support, and contact features
Content Delivery Networks: For optimized content delivery

These third-party cookies are governed by the respective privacy policies of these services.

5. Cookie Duration

Cookies may be stored for different durations:

Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period (typically 1-24 months)
Essential Cookies: May remain until manually deleted or expire
Analytics Cookies: Typically expire after 24 months

6. Your Cookie Choices

6.1 Consent Management

When you first visit our website, you'll see a cookie consent banner where you can:

Accept all cookies
Reject non-essential cookies
Learn more about our cookie practices
Manage your preferences

6.2 Browser Settings

You can control cookies through your browser settings:

Block all cookies
Block third-party cookies
Delete existing cookies
Receive notifications before cookies are stored

Please note that blocking essential cookies may affect website functionality.

6.3 Opt-Out Options

For specific types of cookies, you can opt out through:

Google Analytics: Google Analytics Opt-out Browser Add-on
Interest-Based Advertising: Your Online Choices
Social Media: Privacy settings on respective social platforms

7. Mobile Devices and Apps

If you access our website through mobile devices or apps, similar tracking technologies may be used:

Mobile device identifiers
App-specific tracking
Location-based services (with permission)
Push notification preferences

You can manage these through your device settings.

8. International Data Transfers

Some cookie data may be transferred to countries outside the European Economic Area. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

9. Data Security

We implement appropriate security measures to protect cookie data:

Secure transmission protocols (HTTPS)
Encryption where appropriate
Regular security assessments
Access controls and monitoring

10. Cookie Management Tools

You can manage cookies using various tools:

Browser-Specific Instructions:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions > Cookies and site data

11. Updates to Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will:

Update the "Last Updated" date
Notify users through our website
Request renewed consent where required
Provide clear information about changes

12. Contact Us About Cookies

If you have questions about our use of cookies or this policy, please contact us:

Email: [email protected] Mobile phone +372 944110179
Subject Line: Cookie Policy Inquiry
Address: Superdocs OÜ, Harju maakond, Tallinn, Kesklinna linnaosa, L. Koidula tn 38, 10150

13. Legal Basis

Our use of cookies is based on:

Consent: For non-essential cookies where you have given permission
Legitimate Interest: For essential cookies necessary for website operation
Legal Obligation: Where required by applicable laws